FAQ

Can brokers or suppliers use Smart 145?

 Yes, brokers and suppliers can also benefit from using Smart 145. The platform is built to connect all key players in the aviation industry, making it easier to manage parts, quotes, invoices, and pu...

What is the purpose of the Work Order Preview?

The Work Order Preview Browser allows you to fill out the text input fields and save the data, so you can open up a Work Order (WO) once all the required information is available. *While filling up th...

Does a closed Work Order show up on the calendar?

No. Once a Work Order has been closed, it is automatically removed from the calendar view.This behavior is intentional, as the calendar is designed to display only active or open Work Orders that stil...

How do I manage the General Ledger codes?

 You can add or edit General Ledger codes from the Administration screen by clicking the "Administration" button in the dropdown menu that appears when you click on your username. .Please note that in...

Does the system allow me to make changes to an invoiced Repair Order?

It is perfectly possible to make changes to an invoiced Repair Order, from adding notes to modifying parts details, provided that you first reverse the invoicing process. .In case you need to modify t...

How do I get blind copied on my outgoing emails?

The send-by-email function is enabled and widely used across modules, especially on the Work Order (WO) screen, given the higher number of reports that can be generated from a WO (compared to other mo...

What QuickBooks version and plans are more suitable to run with Smart 145?

If you like to have the transactions in Smart 145 synced with QuickBooks, we suggest purchasing Quickbooks Online (QBO) instead of Desktop. As for the QBO plans, we recommend you choose any but Simple...

How can I manage my calendar events?

Go to "My profile" and select the events you'd like to show up on your calendar..After checking the types of events you'd like to be marked on your dashboard, click Save. .

How can I print an 8130 report for an inventory part?

In order to print an 8130 report from the Inventory module, navigate to Warehouse under Manage Inventory. You can edit any warehouse entry by clicking the three dots menu on the right along the stock...

How can I add a bank account when creating a check?

To create a new Bank Account, it is necessary to have Admin Access. Click "Administration" under your name on the top right corner.In Administration, navigate to Bank Account within the List module. C...

Can I manually input CMM codes?

Although the CMM codes are usually sequential and generated by the system, you can choose to manually select the codes. To enable this feature the first step is to reach out to our Support Team.Once t...

How to create new payment terms?

In order to create new payment terms, go to administration (on the top right corner under your name) and then to "Payment Terms" within the "List" module on the left menu. From there, you will be able...

How can I add Manufacturers to the system?

To add manufacturers to the system, you need to follow the next steps:1. Go to administration under your name image.png 88.97 KB2. Click on Manufacturers on the left side of your screen and then on Cr...

How can I modify a PN´s information after its registration in Smart 145?

It is possible to register parts in the Inventory Module, specifically in Manage Inventory. However, it is essential to consider that modifying its information, once entered, can only be done from the...

How can I edit an invoice report?

To edit an Invoice report, you need to follow the next steps:1. First, reverse the invoicing process on the three-dots menu on the right side of your screen. image.png 140.36 KB2. Second, invoice the...

Why can't I seem to find a Work Order I'm trying to issue some parts to?

 This usually happens because the Work Order you are searching for is currently in one of the following statuses: Rejected, Invoiced, or Closed. Work Orders in any of these statuses are not displayed...

What Are Smart 145 Office Hours?

Smart 145 Office Hours are recurring, live sessions on Zoom giving Smart 145 customers direct access to our team.Why We're Doing ThisSome questions are better answered in a live conversation than thro...