Privacy Policy

This privacy policy describes how Smart 145 ("we", "us", "our") collects and uses information when you visit the Smart 145 Knowledge Base at knowledgebase.smart145.com. This site is a public documentation portal and does not require user accounts or login credentials to browse content.

Information We Collect

When you visit this site, we automatically collect standard web server logs including your IP address, browser type, referring URL, pages viewed, and timestamps. If you use the chat feature, we process the text of your message to generate an AI-assisted response grounded in published knowledge-base articles. Chat messages are sent to OpenAI's API for processing and are subject to OpenAI's data handling policies.

Analytics

We use Google Analytics to understand aggregate usage patterns — such as which articles are most visited and how users navigate the site. Google Analytics collects anonymised usage data via cookies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Cookies

This knowledge base is designed to operate without session cookies for browsing. Analytics cookies may be set by Google Analytics as described above. We do not use cookies for advertising or cross-site tracking on this documentation site.

AI Crawlers and Agents

Our robots.txt permits search indexing and AI input use of public content while opting out of AI training. Automated agents may access published articles via standard HTTP requests or markdown content negotiation (Accept: text/markdown). See our llms.txt file for agent usage guidance.

Data Security

Smart 145 employs industry-standard security measures including HTTPS encryption, content security policies, and AWS-hosted infrastructure. This public knowledge base does not store customer account data, inventory records, or other tenant-specific business information.

Contact

For privacy-related questions, contact us at sales@smart145.com or visit our contact page.

Last updated: August 2026